Privacy Policy

Snellgrove & Caylor Heating & Cooling, Inc.
 Website: https://www.snellgroveandcaylorhvac.com/
 Effective Date: 12/11/25

At Snellgrove & Caylor Heating & Cooling, Inc. (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, disclose, and protect your personal information when you visit and interact with our website.

This policy applies to all visitors, users, and others who access the site.

1. Information We Collect

A. Information You Provide Directly

We may collect information you voluntarily provide when you contact us, request services, or fill out forms on the website. This may include:

  • Name
  • Email address
  • Phone number
  • Mailing address or service address
  • Service request details or messages you submit

B. Automatically Collected Information

We may also automatically collect certain information when you visit the website, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our site
  • Referring website or search terms

This helps us understand how our site is used and how we can improve its performance.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries and service requests
  • To provide information about our services
  • To manage communications and customer service
  • To improve our website and user experience
  • For internal business analysis

We do not sell or rent your personal information to third parties for marketing purposes.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze trends, and track interaction with our site.
Cookies are small text files placed on your device. You can disable cookies through your browser settings; however, this may affect some features of the website.

4. Third-Party Services

We may use third-party tools (such as analytics providers or service platforms) to help operate and analyze our website. These third parties may collect information as described in their own privacy policies. We are not responsible for the privacy practices of third-party services.

5. Sharing Your Information

We may share your personal information in the following limited circumstances:

  • With service providers who assist us in operating our website or conducting our business
  • When required by law, legal process, or to protect rights and safety

We do not share information with third parties for their independent marketing purposes.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13.

8. Your Choices and Rights

Depending on your location and applicable law, you may have rights to:

  • Access the personal information we hold about you
  • Request correction or deletion of your personal information
  • Opt out of certain data uses

To exercise any rights or for questions about your information, contact us below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Snellgrove & Caylor Heating & Cooling, Inc.
Website: https://www.snellgroveandcaylorhvac.com/
Address: 3790 Highway 84, Daleville, AL 36322
Phone: (334) 393-6101